Tidio vs Ada
A detailed side-by-side comparison to help you choose the right tool for your workflow.
| Feature | Tidio Live chat and AI chatbot for small businesses | Ada AI-first customer service automation platform |
|---|---|---|
| Rating | 4.6(3456) | |
| Pricing | Freemium Free tier, Starter $29/mo, Lyro AI $39/mo | Paid Enterprise pricing |
| Category | Customer Support | Customer Support |
| Use Case | Customer Support | Customer Support |
| Has API | ||
| Mobile App | ||
| Open Source | ||
| SSO Support | ||
| Trains on Your Data | ||
| Team Size | — | — |
| Deployment | — | — |
| Time to Value | — | — |
| Best For | — | — |
| Verified |
Tidio vs Ada: Which Should You Choose?
Based on community ratings, Tidio (4.6/5 from 3456 reviews) has the edge over Ada (4.3/5 from 1567 reviews). That said, the difference is slim and both tools are well regarded.
Pricing: Both tools are freemium options. Check the pricing tiers above to find the best value for your needs.
Bottom line: Both tools serve the Customer Support use case. Tidio is the safer pick based on community data, but Ada may suit your workflow better.
Is Tidio better than Ada?
Tidio has a higher community rating (4.6 vs 4.3) based on 5023 total reviews on AIPowerStacks. However, "better" depends on your specific use case, budget, and team size.
Can I use Tidio and Ada together?
While both tools serve similar purposes, many users run both during a trial period before committing. If budget allows, using both gives you redundancy and lets you pick the right tool for each task.
Which is cheaper, Tidio or Ada?
Both tools have different pricing structures. Use our pricing comparison above to see exact tier-by-tier costs.