Updated means this listing was last refreshed on May 3, 2026.
Combine live chat with AI-powered customer support using Tidio, a customer service platform that pairs human agents with Lyro, an intelligent chatbot that resolves up to 67% of common customer questions automatically. Tidio lets small teams and startups deliver responsive customer service without expanding headcount—the Lyro chatbot handles routine inquiries around the clock while directing complex issues to available agents. The freemium pricing makes professional customer support automation accessible for businesses just beginning to explore chatbot technology, removing financial barriers to better customer experience. Tidio's dual approach—AI chatbot plus live agent fallback—ensures customers receive instant responses to common questions while guaranteeing human support when needed. Small business teams use Tidio to provide 24/7 customer support despite limited staff, handle support volume spikes without hiring temporary workers, and reduce response times dramatically. The chatbot learns from conversations, improving its accuracy and handling capability over time as it processes more interactions. Set it up on your website, and Tidio immediately begins handling customer inquiries intelligently. Whether you're a young startup struggling with support volume or an established business looking to reduce support costs, Tidio delivers enterprise-class customer service capabilities at small business pricing.
AI customer service agent that resolves issues autonomously
Enterprise AI agents pre-trained on 18B+ support interactions
AI-powered customer support suite by Freshworks
Ideogram
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Free
50 conversations/month, live chat
Starter
100 conversations, basic analytics
Lyro AI
50 AI resolutions, training
Plus
Multi-channel, advanced analytics